SHIPPING POLICY

Where do you ship to? 

We ship worldwide! 

For domestic orders within the UK, we are proud to offer free standard shipping 

 

Worldwide Delivery

EU Customers: £15 flat rate shipping fee

International Customers: £25 flat rate shipping fee

 

How long will it take for my jacket to arrive?

Domestic Orders (UK): 2-5 Days

EU and International Orders: 7-12 Days 

Custom Jackets: 2-3 Weeks

 

Important information for customers outside of the UK

For our customers who reside outside of the United Kingdom, please be aware that both duty and custom fees apply and are determined by the destination country. Rugged West does not collect these fees and we are not responsible for taxes collected by the destination country.

Refusal to pay these fees upon your parcel reaching your destination will result in the forfeiture of your order. We are unable to accept any parcels that are "returned to sender", therefore the parcel will be destroyed by the courier. Unfortunately, if you do not pay the fees owed, you will not be eligible for a return or exchange and you will not be reimbursed. 

Where do you ship from?

We ship all of our jackets from our design house in East London!